- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
As a female it's scary to take your car to any auto repair shop. I always felt like auto repair shops view me as a money symbol. But not here. I have been going to Prior's since I moved to Spokane and purchased my vehicle in 2013. They have never tried to sell me on unnecessary repairs and are always friendly. I will never take my car anywhere else!
Absolutely love them! Honest rates, quick service, and they almost always have a great groupon for oil changes! Highly recommend them!